As our Auckland and Christchurch branches move back to Alert Level 4 in the fight against COVID-19, Hamer will operate at Alert Level 4 effective immediately as advised by the New Zealand Government.

Many of our team will again move to work from home. Staff in our Distribution Centres will continue working on-site to supply our customers with the products needed. 

DELIVERY DELAYS

Ongoing, significant demand for parcel deliveries, as well as social distancing and hygiene requirements, may result in some extended delivery times.

It may take a little longer for delivery than our usual next business day delivery. We are working very hard with our delivery partners to mitigate these delays and provide normal service as best as possible. We will endeavour to supply your products as quickly as we can, so in the meantime please only contact the customer services team if your order has failed to arrive after more than two working days post the date of your order.

All courier deliveries will be 'no signature required' to ensure safe, contactless delivery.

GETTING IN TOUCH

If you have a question, please get in touch with our customer services team at sales@hamer.co.nz. We appreciate your support in keeping our call centre phone lines as free as possible. 

Your usual Hamer Area Manager is also available to provide support with whatever you may require.

RETURNS

The return of goods to Hamer will remain available.

COLLECTION RULES - COLLECTIONS ARE CLOSED

Delivery ONLY via courier or freight companies.

Wherever you are working from, Hamer is here to help you keep your staff and customers safe.

Stay safe.

The Hamer Team.

0800 239 239  |  sales@hamer.co.nz