Questions
and
Answers.

We know that you may have a number of questions to help you better understand our products or services. We’ve put together the answers to some key questions below. Please call our customer service team if you have any further queries on 0800 239 239.
2015 10 30 13 05 25
Q+: Do you supply goods to international customers?
A+ No, we only supply goods to the New Zealand market.
Q+: Can anyone buy products directly from Hamer?
A+

No, we supply into various electrical wholesalers around New Zealand. To find your nearest wholesaler, click here.

Q+: Where are Hamer based?
A+ Our head office and distribution center is based in Christchurch, this is where the majority of our stock will be sent from. We also have an office in Auckland and sales staff in the Waikato and Wellington area.
Q+: I’m a wholesaler and I’ve just placed an order, what are your standard delivery times?
A+ Standard freight delivery is 2 days. Please allow up to 4 days for nationwide delivery of the Pemsa cable trays.
Q+: I’m a wholesaler and I’ve just placed an order, what are your standard delivery times?
A+ Standard freight delivery is 2 days. Please allow up to 4 days for nationwide delivery of the Pemsa cable trays.
Q+: Are the standard range of Klein pliers (with plastic handles) 1000 volt rated?
A+ NO. This is a plastic coating only and we have a separate 1000 volt range with the prefix of either INS or EINS.
Q+: Can I use Dymo/Rhino and 3m tapes in my machine?
A+ Generally the Rhino and 3m branded tapes are identical and will work in all of the Rhino and 3m labelers. The actual Dymo branded tapes are not recommended to be used in non-Dymo labelers and vice versa.
Q+: What is the difference between Klein blue handled side cutters and the red ones?
A+ Klein blue handled side cutters have been designed to cut ACSR and hardened wire, whereas the red handled series are designed for cutting copper only.
Q+: Where can I view or purchase your products?
A+ Most electrical wholesalers or online here at at www.hamer.co.nz
Q+: What are your product warranties?
A+

These vary based on different product agencies, please see more information about our warranties here.

Delivering Certainty
Since 1938